Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you and RH IT Services LLC ("Company," "we," "us," or "our") concerning your access to and use of the QuantLog.app website and service (the "Service").

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

These Terms apply to all users of the Service, including without limitation users who are browsers, customers, and contributors of content.

You must be at least 18 years of age to use the Service. By agreeing to these Terms, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You are not barred from using the Service under applicable law

QuantLog is a web-based trading journal application that allows users to:

• Record and track trading activity
• Import trades via CSV files
• Organize trades into positions and strategies
• View performance analytics and metrics
• Export trading data

IMPORTANT: QuantLog is a data tracking and analysis tool only. The Service:

• IS NOT financial advice or investment recommendations
• IS NOT a broker or trading platform
• DOES NOT execute trades
• DOES NOT provide tax, legal, or accounting advice

All trading decisions are made solely by you. We are not responsible for any trading losses, missed opportunities, or financial outcomes.

4.1 Account Creation

To use the Service, you must create an account by providing:

• A valid email address
• A secure password
• A display name

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use

4.2 Account Restrictions

You may not:

• Share your account with others
• Create multiple accounts
• Use another person's account without permission
• Sell, transfer, or assign your account
• Use automated tools to create accounts

We reserve the right to terminate accounts that violate these restrictions.

5.1 Subscription Plans

The Service is offered on a subscription basis with the following plans:

• Standard Plan: $11.99/month or annual equivalent
• Other promotional plans may be offered at our discretion

All prices are in U.S. Dollars (USD).

5.2 Billing

Auto-Renewal:

• Subscriptions automatically renew at the end of each billing period
• You will be charged using your payment method on file
• You authorize us to charge the recurring subscription fee to your payment method

Payment Processing:

• All payments are processed securely by Stripe, Inc.
• We do not store your credit card information
• By providing payment information, you authorize Stripe to charge your payment method

Billing Changes:

• We may change subscription fees at any time
• Price changes will be communicated at least 30 days in advance
• Continued use after price change constitutes acceptance

5.3 Cancellation

You may cancel your subscription at any time by:

• Visiting your account settings
• Clicking "Cancel Subscription"
• Following the cancellation process

Upon cancellation:

• You will retain access until the end of your current billing period
• You will not be charged for subsequent billing periods
• No refunds will be issued for the current billing period
• Your data will be retained per our data retention policy

5.4 Failed Payments

If payment fails:

• We will attempt to charge your payment method multiple times
• We will notify you via email
• Your access to the Service may be suspended
• Your subscription may be canceled if payment cannot be processed

You are responsible for updating payment information to avoid service interruption.

ALL SUBSCRIPTION FEES ARE NON-REFUNDABLE.

We do not offer refunds or credits for:

• Partial subscription periods
• Unused subscription time
• Accounts canceled mid-billing period
• Dissatisfaction with the Service

This no-refund policy applies to all subscription plans, including promotional pricing.

Exception: Refunds may be issued at our sole discretion in cases of:

• Billing errors
• Technical issues preventing Service use
• Violation of these Terms by the Company

See our Refund Policy for complete details.

7.1 Your Data

You retain all ownership rights to the trading data and content you submit to the Service ("User Content"), including:

• Trade records
• Notes and annotations
• Custom categories and tags
• Uploaded files

By submitting User Content, you grant us a limited license to:

• Store and process your data
• Display your data back to you through the Service
• Create backups for data protection
• Analyze aggregated, anonymized data for Service improvement

This license terminates when you delete your account.

7.2 Data Accuracy

You are solely responsible for:

• The accuracy of all User Content
• Verifying imported data (CSV files)
• Ensuring data is complete and correct
• Any decisions based on data displayed in the Service

WE DO NOT VERIFY, VALIDATE, OR GUARANTEE THE ACCURACY OF USER CONTENT.

Errors in imported data, manual entries, or calculations are your responsibility to identify and correct.

7.3 Data Export

You may export your data at any time in CSV or other available formats. We recommend regular backups of critical data.

7.4 Prohibited Content

You may not submit User Content that:

• Violates any law or regulation
• Infringes on intellectual property rights
• Contains malware or malicious code
• Is intended to harm or defraud others

We reserve the right to remove any User Content that violates these Terms.

You agree to use the Service only for lawful purposes. You may not:

Prohibited Activities:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to the Service
• Interfere with or disrupt the Service
• Use automated tools (bots, scrapers) without permission
• Reverse engineer or decompile the Service
• Use the Service for competitive purposes
• Resell or redistribute the Service
• Share your account with others
• Harass, abuse, or harm other users
• Use the Service to manipulate markets or engage in illegal trading

Violation of these restrictions may result in immediate account termination.

9.1 Our Property

The Service and its original content (excluding User Content), features, and functionality are owned by RH IT Services LLC and are protected by:

• Copyright
• Trademark
• Trade secret
• Other intellectual property laws

Our trademarks and trade dress may not be used without our prior written permission.

9.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use and implement them without any obligation to you.

9.3 Copyright and DMCA Policy

We respect intellectual property rights and respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA). This applies to content users make public through the Service, such as shared journal links and uploaded logos.

How to send a takedown notice. Email support@quantlog.app with the subject "DMCA Notice" and include:

• The copyrighted work you believe was infringed
• The exact URL(s) on QuantLog where the material appears
• Your name, address, phone number, and email
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law
• A statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner
• Your physical or electronic signature

We will confirm receipt, review the notice, and remove or disable access to the material when appropriate.

Counter-notice. If your content was removed and you believe this was a mistake, email support@quantlog.app with the removed URL, a statement under penalty of perjury that the removal was a mistake or misidentification, your name, address, phone number, consent to the jurisdiction of the federal court for your address, and your signature. We may restore the content after 10 business days unless the complainant tells us they have filed a court action.

Repeat infringers. We will terminate the accounts of users who are found to be repeat infringers.

10.1 Not Financial Advice

THE SERVICE IS FOR INFORMATIONAL AND RECORD-KEEPING PURPOSES ONLY.

WE ARE NOT:

• Financial advisors
• Investment advisors
• Broker-dealers
• Tax professionals
• Legal professionals

NOTHING IN THE SERVICE CONSTITUTES:

• Financial advice
• Investment recommendations
• Tax guidance
• Legal counsel

YOU ARE SOLELY RESPONSIBLE FOR:

• All trading decisions
• Compliance with tax laws
• Seeking professional advice

10.2 No Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy of data
• Uninterrupted or error-free operation
• Availability or uptime
• Security or data protection

WE DO NOT WARRANT THAT:

• The Service will meet your requirements
• The Service will be available at all times
• Data will be accurate or complete
• Errors will be corrected
• The Service is free of viruses or harmful components

10.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RH IT SERVICES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

• Lost profits
• Lost revenue
• Lost data
• Lost opportunities
• Trading losses
• Investment losses
• Business interruption
• Cost of substitute services

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless RH IT Services LLC, its officers, directors, employees, partners, and agents from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any law or regulation
• Your User Content
• Your trading decisions or activities
• Any third-party claims related to your use of the Service

This indemnification obligation will survive termination of these Terms.

12.1 Availability

We strive to provide reliable Service but do not guarantee:

• Uninterrupted availability
• Error-free operation
• Timely resolution of issues
• Any specific uptime percentage

The Service may be unavailable due to:

• Scheduled maintenance
• Technical issues
• Third-party service outages
• Force majeure events

We will attempt to provide notice of scheduled maintenance when possible.

12.2 Modifications

We reserve the right to:

• Modify or discontinue the Service (or any part thereof)
• Add or remove features
• Change functionality
• Update the user interface

We may make such changes with or without notice. We are not liable for any modifications, suspensions, or discontinuations of the Service.

The Service may integrate with or link to third-party services, including:

• Stripe (payment processing)
• Broker platforms (CSV import)
• Analytics tools

WE ARE NOT RESPONSIBLE FOR:

• Third-party services or websites
• Privacy practices of third parties
• Content or actions of third parties
• Availability of third-party services

Your use of third-party services is governed by their respective terms and policies.

14.1 Termination by You

You may terminate your account at any time by canceling your subscription or requesting account deletion.

14.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent activity
• Abusive behavior
• Non-payment
• Illegal activities
• Any reason at our sole discretion

14.3 Effects of Termination

Upon termination:

• Your right to use the Service will immediately cease
• You will lose access to your account and data
• We may delete your account and User Content per our data retention policy
• Sections of these Terms that by their nature should survive will survive

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

15.2 Arbitration Agreement

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association.

Arbitration will take place in Florida, United States, and will be conducted in English.

By agreeing to these Terms, you waive your right to:

• File a lawsuit in court
• Have a jury trial
• Participate in a class action

Exceptions: Either party may bring an action in court for:

• Injunctive relief
• Protection of intellectual property rights
• Small claims court matters (if they qualify)

15.3 Class Action Waiver

YOU AGREE THAT DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY, AND MAY NOT BE BROUGHT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED.

16.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RH IT Services LLC regarding the Service.

16.2 Waiver

Our failure to enforce any provision of these Terms shall not be deemed a waiver of such provision or our right to enforce it.

16.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms without restriction.

16.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

16.6 Force Majeure

We are not liable for any delay or failure to perform due to events beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of government, network outages, or other force majeure events.

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the new Terms on this page
• Updating the "Last Updated" date
• Sending an email notification

Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

If you do not agree to the new Terms, you must stop using the Service and cancel your subscription.

If you have questions about these Terms, please contact us:

RH IT Services LLC

Email: support@quantlog.app

Website: https://quantlog.app

By using QuantLog, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.